KA
Kathy A

1 reviews | Active since Sept 2017

20 Sept 2017, 08:11

********* practice

I had a relationship with the institution in 1996 when the debts was written off and from ITC, this year Standard Bank granted me a Bond as we as a Cheque account. When I deposited R5000 into the account, R3500 was deducted for outstanding debt OWING without contacting me or sending mail. Question: Why was I granted a Bond or new account after all these years?

0
Replies (2)
Standard Bank
Standard Bank's reply20 Sept 2017, 08:55
Official

Dear Kathy

Thank you posting the message and allowing us to investigate the matter.

We will be in contact with you as soon as possible.

Regards,

Complaint Resolution Centre

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Best regards,

Standard Bank
Standard Bank's reply21 Sept 2017, 11:42
Official

Dear Ms Abrahams

Kindly refer to the email correspondence wherein the feedback has been provided.

Regards,

Complaint Resolution Centre

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Best regards,