********* , False and greedy

When the lockdown was announced in March 2020 my company put us all on unpaid leave until it ends. Being in the hospitality industry that means that we will only return to work at Level one. Having received several messages from Standard Bank that "They are here to help"I took all my letters and documents in March , waited in a que for 3 hours at the bank and sat down with a consultant that was friendly and helpfull. She did some work on her PC , made copies of my documents and assured me that I qualify for a "Payment Holiday " for both my Vehicle finance and Revolving Credit. I will be contacted if any issues. Come March Pay day and they are first to deduct , having received my March salary I did not worry as it was not great that I had to go into lockdown with that off my Salary but the real issue will be April/May/June or however long this lockdown last. Now come end of April and I did not get any salary , I did claim R6000 from UIF . The second UIF paid me , Standard Bank took everything plus more. I contacted Revolving Credit department first , Got told by the most dismissive person ever that they have a right to put a "monitor"on my account and take what they want , They do not reverse anything. Contacted VAF department , same story just in a more polite way. If I get anything , They can take it. HOW DO I FEED A FAMILY AND SURVIVE EXTENDED LOCKDOWN WITH A NEGATIVE BALANCE?? I was up to date , app**** through their process and was told I will be assisted. Contacted them again , got told to wait 10 days and phone again. I am not the biggest customer but I will soon be an ex customer and very vocal on every available platform about their ********* and dismissive attitude during this time.