1 reviews | Active since Jul 2020
********* False Advertising SCARY SCARY STUFF
I went online to invest my money with them; I am retired and spent my life loyal to Standard bank (over 50+ years). When I received my money to invest from my employer, the Standard bank website proudly boasts about giving FIXED TERM deposit rates of 7%+ (Which is not the best I have seen, but I am with them for so many years) this information is to the public and is on their website, when you look at them online. When you try and invest your money the website does not allow you to open up a fixed term savings. (I wonder why?)
NOW for the run-around and the deception FUN to begin.
So I went in branch, and the person in branch seemed absolutely clueless. Blue Route Mall STD Bank said that the best they can do is get 7% if you rather use the app. (So I left the bank and decided to take their advice)
The app does not allow for you to invest your money. (HMMM something is fishy…)
I then went to the branch in Constantia village, and the person said the best they can offer is 4% (NOT, even close to their FALSE adverti*****ts online)
I called the online banking customer complaint divisions
Absolutely useless.
False advertising, no commitment to their customers, nobody can come to any answers why the adverti*****t on their own website is showing 7%, no management call backs, no resolution and my 50+ years of loyal service means absolutely nothing to the clueless kid I am speaking to on the other side of the phone.
Standard bank has shown me that loyalty means nothing and their core company values indicate that deception and dishonesty is their main objective and has really lost my trust.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thanks for the automated response, but nobody is contacting us back to resolve or discuss the matter.
'We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.' ( what do you mean by this)
Urgency - I am still waiting on someone to contact
Committed to best possible service - nothing is being done
So your lies are continuing. Awaiting a proper response
Thanks for the automated response, but nobody is contacting us back to resolve or discuss the matter.
'We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.' ( what do you mean by this)
Urgency - I am still waiting on someone to contact
Committed to best possible service - nothing is being done
So your lies are continuing. Awaiting a proper response
