1 reviews | Active since Jun 2022
********* ******** Behaviour -Employee of Standard Bank
Good Morning,my complaint is towards an employee,currently instated at Standard Bank. We bought a vichele from this employee- this is a private transaction. We have a private contact/agreement with him within this matter that he receives monthly payment via eft or cash payments for the period of time untill full amount is paid in full toward him. At that time we will receive the vicheles papers. Seven months has passed now from the date we signed our binding private contract. In these months that has passed we had lots of extra financial losses towards the vichele. This employee of Standard Bank gave us a directect order. Apon his instructions we had the front suspension replaced. The balance that had to be paid for this service was his responsibility as he verbally informed us. Financially he was unable to pay the full amount. He then made Arrangements with us, both parties agreed,as followed. We would make monthly installment in cash towards the mechanic, till end of December 2022. At this time he would have been paid in full. This unforeseen situation slitly changed our buyers contract regarding the vichele .We agreed to this verbal arrangement because of the cash instalments we now had to pay toward the mechanic. Our buyers contract would be put on hold till the end of December 2022..Only after the machanic will be paid in full. Then we would have started .with our vichele payments again..Afterwards We also had to replace the cranck seal,full clutch kit and currently the gearbox needed to be fix cause of a bearing that broke. We got permission from him again And the employee of Standard Bank give us permission to be fixed by the same machanic and he will arrange paaiement The morning of the 1st of June 2022 he started arrassing us via WhatsApp demanding vichele payments.. He was at that time admitted to hospital. He had to pay the outstanding amount before proceeding with any medical attention further. He was informed about methods of payment in advance. Then came the 17th of June 2022,14:29pm he asked me for my email address also saying he knows that he does have all my personal information on his other phone. At this time I didnt reply to his message. At 15:22 pm I received a whatsapp message from a stranger informing me that Standard Bank employee appointed him as his financial services advisor. Again I did not reply to this message,because of the fact that his personal financial matters none of mine are. The following morning at 10:20am via WhatsApp from the same nr and logo with business name I was informed that they reported the vichele as ****** at the police station because we did not reply to his message and regarding their request of our email address. On Monday the 20the June 2022,at 08:27am we replayed back via WhatsApp regarding this matter . We will not give any of our personal information to a stranger via WhatsApp or cell phone call. Fact is by law we know our rights. We kindly informed him We did not appoint him to be our financial advisor. We Did ask him to assist us with his company contact number/landline . He then answered that he would not,he only works via messages or email. He repeatedly queries about our email also fisical address. He treated us with the police ,accused us of vichele theft and said we are with helding information of vichele address where it's been held in storage. We told him that he must get his facts straight the vichele is NOT in storage,if it was aren't we the ones to be receiving payments. We have a binding private sales contract with his client for the vichele. We are by law in our rights our payments is up to date no outstanding payments. I asked that they share the case nr of the vichele theft case they opened. We want to provide all the correct information and evidence to our lawyer and under no circumstances would we provide him with any of our personal information. His client that appointed him according to the document he sent me on Friday does have all our personal information . We did not and will not give any permission for our personal information to be shared. We personally started lookinging into this company and information that we recieved from his financial advisor as the appoinentvia internet,Google,sosiale media and Facebook. We have all the proof that a employee of Standard Bank is *********. This financial advisor that they say he is in fact a very close personal friend of the employee from standard Bank. After I saved all the proof we found. We contacted standard Bank employee via WhatsApp,he blocked us,via phone calls,he dismissed our calls,via Facebook messenger,he block us,via telegram,he blocked us. He did receive all our messages and he read them. All we wanted to know from him is how can he be so cruel,hartless,pretend to someone his not. What kind of person asks his best friend to impersonate,to build a **** business,arrases people he doesn't know,accusees them of theft, in our messages that we read . They are busy with ***** and this is ********. It's been one hole week we nearly eat ,we couldn't slaap. We had to walk out duagter almost every day to school in the morning and after school. We currently lost r4000 of my fiances income he could not go to work . We also struggle to keep our heads above water. Since last Week were behind affried . Standard banks employee stands behind the firm's name. His behaviour was and still are ********. He is employed by Standard Bank and he is *************,he creates ********ly circumstances and ********* towards his own people. Standard Bank we are asking for your help please.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
