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khalid D

1 reviews | Active since Jul 2016

06 Jul 2016, 08:55

********* business practice

<p>I have been requesting an access bond ficility from the 1st of june to date and have been given a run around ever since and to date nothing has been resolved. Instead they had cancelled my application without prior notification. Their customer services seems all lost and every time I make a call it seems nobody has done anything about my queries.</p>

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Replies (3)
Standard Bank
Standard Bank's reply06 Jul 2016, 12:11
Official

Good day Khalid Dawood

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

**********

Standard Bank
Standard Bank's reply20 Jul 2016, 11:29
Official

Good day Khalid Dawood

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********
Standard Bank
Standard Bank's reply26 Jul 2016, 09:10
Official

Good day Khalid Dawood.

Thank you for allowing us an opportunity to address your complaint. Feedback has been emailed to you.

We value your feedback and continuous support.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********