********* business conduct of STANDARD BANK SA

As a client of the bank I app**** on the standard bank app for a term loan of six thousand rand. I received a pre populated quote with an interest rate of twenty one percent with which I was not happy. This interest rate would result in a debt of total of sixteen thousand rand a whole ten thousand rand interest for a six thousand rand loan. I phone the digitalfulmentcentre call Centre number as given to cancel my application but was told that they were closed as consultants do not work on a Saturday and advised to go to a branch to cancel which I immediately did in Langebaan. The branch was of no help as they referred me back to the call Centre but encouraged that I should apply for a credit card which was immediate. During the following week I again went into a different branch in Somerset West to cancel or at least negotiate for a better interest rate but this also did not help but once again advised to apply for a credit card instead which was quicker. The consultant advised that I should wait to see if the credit card application would be approved and then cancel the term loan. The credit card was Subsequently approved but also with the twenty one percent interest rate. I again rejected the rate and requested the consultant to negotiate a better rate. She informed me that she had referred the matter. A day later I received an sms stating that the term loan had been pre approved. I then got an sms stating I had to authorize the debicheck which I had not as I was not happy with the interest rate offered and requested the application cancelled. A few days later I noticed that the six thousand rand had been paid into my account this without me having accepted the quote nor approving the debi check. This is clearly an ********* business practice by Standard Banking subjecting me to an interest rate and contract I did not agree to. Having been a client of this bank and my salary paid into this account for more than forty five years I am appalled by the ********* conduct of the bank. Further married in COP my husband is not aware of this debt as I had not discussed it with him yet until an improved interest rate had been approved and if not the application cancelled. The bank not only ignored my request for the cancellation of the application but ignored this legal requirement of the consent of my husband as well.