AR
Amanda R

1 reviews | Active since May 2015

11 May 2015, 12:16

********* behaviour / Contravention of Privacy

Dear Sir / Madam<br> <br> I would like to complain and stress how extremely irate I am with regards to the Account Executive: Business Banking, Ms Pearl Gaskin at your Vredenburg branch. Ms Gaskin has invovled herselt in my private affairs and financial matters. She has misused her authority and done spreadsheets pertaining to my personal financial standing relating to a divorce settlement without my consent. She has also done an evaluation on my private property without my consent. I have documented proof of all the above mentioned. It troubles me with regards to how banking staff could meddle in a divorce settlement between two people? Does Standard Bank offer such services? Is this not ******* and a contravention of one's privacy (POPI Act)? Neither my husband nor I have business banking accounts with Standard Bank.<br> <br> Amanda Reddy<br>

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Replies (1)
Standard Bank
Standard Bank's reply13 May 2015, 09:15
Official
Hello Amanda Reddy,

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards

Complaint Resolution Centre
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