AS
Ashveer S

1 reviews | Active since Jun 2013

16 Jun 2016, 08:54

********* behaviour

<p>I have several accounts with Standard Bank including a home loan, overdraft, credit card, u count rewards, a puresave account & a revolving Credit loan. My credit card is in arrears. I had a little money saved in my puresave account. Standard bank took it upon themselves to transfer MY money from my puresave to the credit card account without my prior consent. When I enquired about it & asked for them to return it I was told it's not possible due to "debt resettlement" . What sort of ethics is this? The bank literally stole my money. If my money isn't safe in my account should I keep it under my bed? When I enquired as to how I go about closing my accounts with Standard Bank, lo & behold, no response. Standard Bank & TCF should never be used in the same sentence.</p>

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Replies (1)
Standard Bank
Standard Bank's reply17 Jun 2016, 08:15
Official

Good day Ashveer Singh

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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