GM
Gratitude M

1 reviews | Active since Oct 2012

19 Oct 2015, 07:49

********* behavior!

I made a payment to my Mother's standard bank account on the 15 October 2015. Unfortunately my dear Mother provided me with the details of her loan account instead of her savings account.<br> <br> I could not reverse this transaction from my ABSA account as it had been an immediate payment. <br> My poor Mother went to the Std bank branch in Ulundi only to be told that the transaction cannot be reversed nor could it be allocated to her savings account. Instead these people had the nerve to offer my Mother an additional loan! Talking about ********* behaviour!<br> <br> I refuse to believe that Std bank is unable to allocate this transfer to the right account. Std bank is being greedy and *********! How can u be unable to process such a request when a request is coming from the owner of the account?! Std bank is ********* and taking advantage of an elderly! <br> <br> My Mother is going to be starving for the whole due to Std bank greediness and ********* behaviour! Where is my Mother supposed to get funds to take Std bank to court!<br> <br> Herewith are my Mother details. Name: S Moleko, Loan account no: ***, Payment date: 15 Oct 2015, Payment amt: R2200, Contact no: *** / ***<br> <br> Please sort this out!

0
Replies (1)
Standard Bank
Standard Bank's reply19 Oct 2015, 13:27
Official
Hello Buzznuby,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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