SD
Seni D

1 reviews | Active since Oct 2014

21 Aug 2019, 08:24

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I have been contacted by Julia "Kelobetso" in Issuing department. She advised that an amount R999 will be debited from my account for Markham's purchases.

I'm furious as she just choose a random person, I personal have nothing with Markham's nor bought anything from Markham's. Can anyone from standard bank contact me for further clarity.

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Replies (2)
Standard Bank
Standard Bank's reply22 Aug 2019, 06:16
Official
  Good day Seni

Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply28 Aug 2019, 11:04
Official
Dear Seni

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that feedback has been provided to you.

Kind regards

Complaint Resolution Centre
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