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Petsa P
1 reviews | Active since Jul 2020
27 Sept 2025, 09:43
UNDERMINING SERVICE
Went to standard bank Golden Walk Mall(Germiston) for collection and it was 8:30 am , after realizing the people they were behind me left all of them .I went in front (reception) only to be told collection system is not working and that time is 09:30 am . Why was i not being notified from the moment i register that their system is not working , only to waste an hour for nothing mind you was suppose to be at work that time . I'm so disappointed with their staff .
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Replies (2)
Standard Bank's replyOfficial
27 Sept 2025, 10:10Good day Petsa,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Sept 2025, 10:10
Official
Good day Petsa,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
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Petsa P's updateReviewer Update
27 Sept 2025, 10:41My experience from collecting a prestige card and it's the worse experience ever .
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Petsa P's update27 Sept 2025, 10:41
Reviewer Update
My experience from collecting a prestige card and it's the worse experience ever .