TK
Teboho K

1 reviews | Active since Jun 2013

22 Aug 2024, 08:07

Underhanded and ********* conduct by Standard Bank.

Standard is very ********* in their dealing with customers. They are an underhanded organization. Standard Bank debited my cheque account 7 days early. I then phoned them immediately to reverse the premature debit but Standard Bank said they wont reverse a debit order where they are a beneficiary. Then my other due debit order bounced and i was penalised R100.00. This dispite the fact that I transferred extra money to cater for all the debit orders including the premature Standard Bank credit card.

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Replies (1)
Standard Bank
Standard Bank's reply22 Aug 2024, 08:17
Official
Hi Teboho

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
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