Undelivered bank card. 2nd review. NO service

Item: Standard Bank
Rating: 1
Author: Alexander A

My previous review was most likely responded to by an automated system. On 6 and 7 June the courier company DSV (ref ***) responded with 2 sms's stating: DSV confirm receipt of your Standard bank card and will contact you shortly to confirm delivery. Although the courier company responded it still remains a Standard bank (who did NOT even bother to follow up on the matter) whose bank card is outstanding !

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Replies (1)

Standard Bank's replyOfficial

27 Jun 2022, 07:43

Hi Alexander

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.

Our team will be in touch.

Kindest regards,

Standard Bank Hello Peter Team

***

Standard Bank's reply27 Jun 2022, 07:43

Official

Hi Alexander

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.

Our team will be in touch.

Kindest regards,

Standard Bank Hello Peter Team

***