DP
Dan P

1 reviews | Active since May 2016

16 Jun 2016, 08:47

Uncount Rewards

<p>Ucounts tier calculation not based on correct customer information.</p>

0
Replies (3)
Standard Bank
Standard Bank's reply17 Jun 2016, 08:13
Official

Good day Dan Panday

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********

Standard Bank
Standard Bank's reply21 Jun 2016, 06:06
Official

Thank you for bringing this to our attention. A full and detailed explanation has been sent to your Private Banker.

All specifics of interaction with suite has been reviewed and your suite will communicate further with you in this regard.

Kind regards

Penny Rabe

DP
Dan P's update01 Aug 2016, 14:48
Reviewer Update

Ucounts rewards should change its name to Udontcount rewards.