UNCOOPERATIVE SERVICE
When schools opened in January I sent my child to a new school, Umlazi Comtech, they demanded that I pay 50% of the boarding fees, more than 50% of the school fees, hardly a week his belongings were ****** almost all his important belongings. He was he was forced to clean sewage spills from the hostel, the school failed to inform me about what happened, when I came to school they were not at school they had no water. I decided to take my child to another school, I told the principal that they need to refund me as they had failed to protect my 14 year child, I asked my bank Fnb to reverse the money from my online banking. Standard bank together has after three weeks refused to authorize it, I am frustrated. My child can’t go to a relevant school.
We acknowledge receipt of your complaint.
We apologise to hear about your frustration. We will investigate your concerns and provide you with feedback shortly.
Kind regards
Complaint Resolution Centre
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We acknowledge receipt of your complaint.
We apologise to hear about your frustration. We will investigate your concerns and provide you with feedback shortly.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Mbuyiselo Sosibo
Thank you for your posting.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Mbuyiselo Sosibo
Thank you for your posting.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
