PG
Prince G
1 reviews | Active since Jul 2021
05 Jul 2021, 17:00
Uncaring Service
Starting to become like the government. No one responds and helps you fully. Been waiting to open a savings account for weeks. Reported problem with using online plus cellphone banking options and no resolve. Previous prestige banker whom was a star has left and no one else to help. Seems like I have to go to a branch (during covid climax) to get help which should not be the case at this period.
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Replies (1)
Standard Bank's replyOfficial
06 Jul 2021, 03:28Hello Prince
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply06 Jul 2021, 03:28
Official
Hello Prince
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***