VL
Vincent L

1 reviews | Active since Aug 2020

13 Aug 2020, 15:03

Uncaring and unreasonable service

@ Standard bank, you closed countless branches and then you expect us to queue for hours on end. Have you seen the queues @ Menlyn, people start queuing hours before the opening time. What service are you rendering? You are literally spitting on our faces for sticking with your non existent service.

0
Replies (2)
Standard Bank
Standard Bank's reply14 Aug 2020, 11:59
Official
Hello Vincent 

Thank you for posting your comments. 
Your matter was escalated accordingly. We will revert to you as soon as possible. 
Kind regards 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply24 Aug 2020, 10:08
Official
Dear Vincent Lekoloane

Thank you once again for posting your comments.

I refer to my below email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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