1 reviews | Active since Mar 2009
Uncaring and inconsequential Standard Bank
My daughter sent money from the UK and i received notification from Stupid Bank (AKA Standard Bank) early December 2023. I duly responded and nothing happened. So on 9th December I sent a request to Stupid Bank,wanting to know why my money had not been credited to my account. then on 12th December 2023 AFTER my son-in-law sent some money from the UK on 2nd December, I again sent an e-mail to Stupid Bank requesting to know what happened to that transfer of funds. Both amounts then appeared in my account, but NO explanation nor reply from Stupid Bank. Yesterday, 19th of January 2024, I received 3 replies from Stupid Bank at 20:16hrs and 20:18 hrs and 20:19 hrs, not with an answer nor an apology, but with their "disclaimer and confidentiality note." Congratulations Standard (AKA STUPID) Bank on your prompt attention to your customers needs. I have only been banking with Standard Bank since 1981 and you treat my as a casual? I shall be looking to change my allegiances now.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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I do not need anybody contact me now - I have received the money, albeit late, and I could have benefited from the interest in the mean time! Can you do anything about that?
I do not need anybody contact me now - I have received the money, albeit late, and I could have benefited from the interest in the mean time! Can you do anything about that?
Thank you for sharing your sentiments with us.
We will ensure to flag your matter with our leads.
Your loyalty and support is highly appreciated.
Warm regards
Standard Bank Hello Peter Team
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Thank you for sharing your sentiments with us.
We will ensure to flag your matter with our leads.
Your loyalty and support is highly appreciated.
Warm regards
Standard Bank Hello Peter Team
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