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Nonhlanhla R

1 reviews | Active since Apr 2024

01 May 2024, 14:16

Unblocking of my business account

I have been waiting for 3months for the investigation , I even app**** for online trading account, but no response. My account is still locked, and monthly deduction are being deducted, no one from online trading team has contacted me but I have sent the documents to them

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Replies (3)
Standard Bank
Standard Bank's reply01 May 2024, 14:36
Official
Dear Nonhlanhla

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 


Kindest regards
Standard Bank Hello Peter Team 
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Nonhlanhla R's update02 May 2024, 08:06
Reviewer Update
My issue is that no one has send anything all I want my account unblocked this is very frustrating and annoying because I did what was asked of me but I still can't use my money, all I want is my account to be unblocked its been a very long time
Standard Bank
Standard Bank's reply02 May 2024, 08:09
Official
Hi Nonhlanhla

Thank you for providing us with your information. Our team will look into this matter and provide feedback. 

Please be on the lookout for a call from our team. 
 

Kindest regards, 
Standard Bank Hello Peter Team 
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