Unblock my standard bank account

<div>I've been crying here since july, sizakele octavia sithole my name, *** standard bank account its blocked since july , *** my number, ***0 my passport number, *** my ID number I've beed sending proofs of payments where the money was coming from but still nothing, even my child s account its didable under my profile i dont know what to do i even submit a affidavit and all that but nothing , im not working I've got kids im struggling i didn't enyoy even the Christmas because of this thing , i dont have money i dont have.a husband to take care of us , im in tears because no one will help me on this meter</div>