Unbelievable Putrid Service

<p>Home Loans: Complaint Ref: ********** , Bond Acc ********** 55</p> <p>Following my complain last week, i have realised that Standard Bank just responds here and sends emails as a formality with NO intention of sorting out issues.</p> <p>I received 2 set of correspondance, on the 8th from Serisha Nagan asking for my ID number which i rep**** to immediately, second mail on the 8th from Lerato Ntshekisang also asking for ID number, which i immediatley responded to, 3rd mail on the 9th from Sicelo Khosa. I have provided all the information and followed up numerous times by e-mail and by phoning the Complaints Resolution Centre and Service Recovery Centre. Your communication s****s are terrible to say the least.</p> <p>Every time i call i am told that someone will get back to me, i have lodged numerous complaints and no one has yet bothered to contact my once, in over 2 weeks, apart from mailing me for my ID number all the time. But you send me an sms on Friday to say that i rejected your Bond Offer!!!!</p> <p>You guys service is absolutely pathetic and do not deserve jobs. When its retrenchment time then think about customers like me that wants to give you business but i have to beg you to take it but still get shoved aside!!</p>