Unavailable funds In funded account

I regret moving from fnb. Now I know that quality is indeed worth the money. Standard bank is the ****tiest bank I've ever used and I can confidently say I am moving back to fnb. I received a funds transfer yesterday evening from a Standard bank account holder. I have 3 other banks but chose standard bank as my employer uses same, to make sure there is no delay in receiving funds. The funds reflected on the transactions, as well on the "latest funds" tab. However..my available funds, which were on a minor negative, remained as is. Up to now I cannot access my funds, I'm stranded in some small town as those funds were to help me with my fuel and accommodation. What kind of "big" bank does not have 24hr client support?? That's the most careless and dangerous policy..all they have is automated robots that will ask you for bank card number...how the **** should one know a card number should they lose their card. Back to my complaint, I lost out on a great deal of business because a payment that was supposed to show immediately still hasnt. It's morning now..still zero. Apart from considering litigation...I am definitely switching my salary. Useless and unreliable!!