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jerosha P

1 reviews | Active since Nov 2018

21 Nov 2018, 11:14

UNAUTHORIZED USAVE ACCOUNT

I never asked for a U save account every month R200rand is being deducted from my Cheque account into the Usave account i tried taking the R200out of the Usave account and its does not allow me to it pays the amount is incorrect and try a smaller amount but that money is mine not you'll ,

I want this Usave account to be removed i don't want standard bank to be teaching how to save money because i know how to . Standard bank must learn to be loyal to there clients ,

CATCH A WAKE UP OR YOU WILL LOSE YOUR CLIENTS TO OTHER BANKS .

I WANT A RESPONDS NOW !!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)
Standard Bank
Standard Bank's reply22 Nov 2018, 14:26
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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