Unauthorized Reversal

<p>Money was deposited into my account. It was a cash deposit that was done over the counter at 78 Fox Street, Johannesburg, Standard Bank. A familiy member deposited the money. Within a couple of hours the transaction was reversed. All the money was gone. The family member confirmed that she did not authorise the reversal. So how can an institution take money from someone's account with out calling or confirming or informing them? </p> <p> </p> <p>It was such an inconvenience. A horrible way to treat a customer. </p>