OP
Ofentse P

1 reviews | Active since May 2018

03 May 2018, 08:51

Unauthorized, ********** Debit Order!!

My cheque account was debited R117.50 without my autorisation and consent. A Standard Bank representative they told me I should contact the company directly to have them stop debiting my account . When i called that particular number it say it FDOES NOT EXSIST. This number does not even ring. HOW DOES THE BANK ALLOW MY ACCOUNT TO BE DEBITED WITHOUT AUTHORISATION? HOW DID THEY GET MY DETALS? I HAVE NEVER LIASED WITH THESE PEOPLE. The SMS from the bank shows: Debit Order R117.50 Revolvrew Revolvr 211 ********** 02. What is this for?? This trend with people reporting this ********** debit orders from Standard Bank is growing rapidly . What is the bank doing about this? I need answers???

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Replies (1)
Standard Bank
Standard Bank's reply03 May 2018, 09:31
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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