AM
Andisiwe M
1 reviews | Active since Jan 2023
27 Jan 2023, 12:44
Unauthorized ********** activities by STANDARD BANK POWER CURVE and Credit checks
There are a number of unknown credit checks/hard enquiries that have been recently done on my profile without my consent and new account openings. The record show that they were done by STD BANK - MASTER CARD and STANDARD BANK POWERCURVE. I don't know what they are doing this for because I have not app**** for any loans with them recently or opened any new accounts. This is damaging my credit score as it goes down each time they make these enquiries. Please stop it, these are ********** enquiries because I did not request them.
Helpful (0)
Replies (3)0
Replies (3)Standard Bank's replyOfficial
27 Jan 2023, 12:51 Dear Andisiwe,
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply27 Jan 2023, 12:51
Official
Dear Andisiwe,
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
AM
Andisiwe M's updateReviewer Update
27 Jan 2023, 12:56Thank you, I will be waiting for you to reach out.
AM
Andisiwe M's update27 Jan 2023, 12:56
Reviewer Update
Thank you, I will be waiting for you to reach out.
Standard Bank's replyOfficial
27 Jan 2023, 13:02Hi Andisiwe
We have escalated the complaint.
Please be on the look out for a call from our team.
We have escalated the complaint.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply27 Jan 2023, 13:02
Official
Hi Andisiwe
We have escalated the complaint.
Please be on the look out for a call from our team.
We have escalated the complaint.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
