1 reviews | Active since Jun 2019
Unauthorized ***** card debit order and Standard Bank is unable resolve the problem
Good day Clint
You are failing me on a serious note.
Are you telling me that you as Banker and the whole Bank you don't have solutions to resolve this matter?
Do you know that at branch they did logged charge back revesals in June 2019 and I had called several times to Card Division and ***** Department which they also failed me to resolve this burden burning issue since February 2019 when I discovered this card authorisetion debit order after was discharged from Hospital.
Where is the letter agreement between the Bank and all the companies that debiting with the same debit order reference number?
I am sick and tired to be taken from the piller to post while nonsense is affecting my credit record score as last month I was unable to paid up the loans that I have in current account.
Do you know how much money I had spent going to your branches and making calls to different departments?
I am going to escalate this matter to your superiors and senior management of bank if I don't get my money back with interest and not stopping this card unauthorized debit order by end of this business day.
A Big Bank like you that have over one hundred and fifty something years. Is this how treat clients like your respond after two weeks Clint.
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Complaint Resolution Centre
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Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
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Complaint Resolution Centre
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Thank you once again for posting your comments.
Feedback has been provided with regards to your previous review.
Regards
Complaint Resolution Centre
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