LS
Lerato S
1 reviews | Active since Jun 2024
01 Jun 2024, 10:31
UNAUTHORIZED & FRADULENT STOP ORDER
I got a notification of stop order from Liberty,I do not have any policy with them, actually I've got nothing to do with them yet they were able to come running into my account do deduct an amount of R98.00. why is this happening in the first place??? basically my account is compromised and literally naked because ******* can do anything they want whenever right under your nose.
Now I'm being billed for stop order fee of R3 and additional fee of R10 that I know nothing of! Fix this mess or else I'm moving to another bank with better tight security. I'm so disappointed and angry!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
01 Jun 2024, 10:46Dear Lerato
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Jun 2024, 10:46
Official
Dear Lerato
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
LS
Lerato S's updateReviewer Update
04 Jun 2024, 11:55Even now I'm still for clear explanation as to how did another company get hold of banking details to do whatever they want!!! Clearly my account is a play ground for ****mers because they h ve access to my confidential information that standard bank is supposed to protect at all costs.
Your service is honestly disgusting to say the least, is this how you treat clients? now I'm liable for stop orders fees I know nothing of,is that fair on me???
Your service is honestly disgusting to say the least, is this how you treat clients? now I'm liable for stop orders fees I know nothing of,is that fair on me???
LS
Lerato S's update04 Jun 2024, 11:55
Reviewer Update
Even now I'm still for clear explanation as to how did another company get hold of banking details to do whatever they want!!! Clearly my account is a play ground for ****mers because they h ve access to my confidential information that standard bank is supposed to protect at all costs.
Your service is honestly disgusting to say the least, is this how you treat clients? now I'm liable for stop orders fees I know nothing of,is that fair on me???
Your service is honestly disgusting to say the least, is this how you treat clients? now I'm liable for stop orders fees I know nothing of,is that fair on me???