CZ
Colyn Z
1 reviews | Active since Jul 2016
04 Jun 2024, 13:25
Unauthorized fee
Standard bank started deducting a new "fee" from my account. No warning, no approval, just taking the money. It shows as "Fee: mu primary sms"
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
04 Jun 2024, 13:48Dear Colyn,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Jun 2024, 13:48
Official
Dear Colyn,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
CZ
Colyn Z's updateReviewer Update
05 Jun 2024, 14:33So standard bank rep**** here, but no one contacted me, nothing was addressed.
CZ
Colyn Z's update05 Jun 2024, 14:33
Reviewer Update
So standard bank rep**** here, but no one contacted me, nothing was addressed.
Standard Bank's replyOfficial
05 Jun 2024, 14:41Good day Colyn
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Jun 2024, 14:41
Official
Good day Colyn
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***