bM
brenden M

1 reviews | Active since Dec 2010

16 Dec 2017, 13:45

Unauthorized debt

I have an unauthorized debt on my saving account I was unaware when I went to withdraw from my account I see the balance is reduce. This is ******** to have standard bank withdrawal from my account and I was unaware.

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Replies (2)
Standard Bank
Standard Bank's reply16 Dec 2017, 22:54
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Clint Chetty

Complaint Resolution Centre
***
*** (fax)
***

Best regards,

Standard Bank
Standard Bank's reply20 Dec 2017, 11:40
Official

Dear brenden

Thank you once again for your posting.

I refer to our email correspondence and can confirm that the matter has been responded to.

Kind regards

Clint Petersen

Complaint Resolution Centre

***

Best regards,