1 reviews | Active since Jul 2017

01 Jul 2017, 10:03

Unauthorized debits on my account

<p>End of May 2017, two unauthorized debits went through on my account, debits referenced "Royal Mark (RoyalM155904) for R115 and SecureLife SOC5583 for R99.99. I had this reversed on 30 June 2017. However, I received SMS notice the following day on 01 July 2017 indicating that similar debits ( Royal Mark R115 & SecureLife R99.99) have again went through, & now with a third one referenced REVOLVREW REV ********** 170, for R117.50 I wonder who is benefiting from this *****, Standard Bank?</p> <p>Maybe it's time I look for better & secured Bank. Ni karhele ku dyela a cheleleni!!!</p> <p> </p> <p>Erasmus Chauke</p>

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Replies (2)
Standard Bank
Standard Bank's reply04 Jul 2017, 08:02
Official

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply05 Jul 2017, 09:48
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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