1 reviews | Active since Dec 2016
Unauthorized Debits going through
I have been getting ********** unauthorized debits every month since June and this month it seems they are increasing in money being debited and i constantly have to Call Standard Bank to reverse these debits.
Why is it that as a big organization you have a way of blocking such unauthorized debits from bogus companies that somehow have our details. Instead of helping with blocking i was told to call the companies myself and we're talking about more than 8 companies other repeat themselves using different company names.
The process of closing off this account and opening another will be a pain as i will be forced to pay off my overdraft and move my Authorized debits to the new account, why cant you help get these accounts blocked???????
These are Mzansi4u Singhs BladeGuard Gems GS to name a few
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Best regards,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
