Unauthorized debits

<p>Can someone explain why do i have to deal with unauthorized debit orders every month on my account? While you at it, why are you not able to stop them? What sort of BS is this? Why do we have to stay on the line for over 20mins to get through to a consultant to then be told they cannot cancel these debit orders? I've been dealing with you guys double debits and unauthorized debit orders for far too long, fix this!!!</p>