SL
Siyanda L

1 reviews | Active since Mar 2018

13 Jun 2018, 22:53

Unauthorized debits.

I am completely disgusted by standard bank's action where i have to pay for the "fee -unpaid item" of unauthorized banks debits and for the basis that i had no money left on my account for the unauthorized items to debit my account. this is a ******* by standard bank. Why must i pay for unauthorized debit?

0
Replies (2)
Standard Bank
Standard Bank's reply14 Jun 2018, 10:08
Official

Dear Siyanda Lurwengu

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

Best regards,

Standard Bank
Standard Bank's reply19 Jun 2018, 09:51
Official

Dear Siyanda Lurwengu

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen

Complaint Resolution Centre

***

Best regards,