SS
Sandra S
1 reviews | Active since Dec 2019
14 Sept 2020, 16:33
Unauthorized Debits
they keep debating my account after the payment was successfully processed 10 days ago.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
14 Sept 2020, 16:41Dear Sandra Sibanda
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply14 Sept 2020, 16:41
Official
Dear Sandra Sibanda
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
SS
Sandra S's updateReviewer Update
17 Sept 2020, 10:29I still haven't received any response from standard bank. You guys can't just debit when on the 11th of September when I paid on the 3rd of September. Please refund bank charges. I am so disappointed this is bad service
SS
Sandra S's update17 Sept 2020, 10:29
Reviewer Update
I still haven't received any response from standard bank. You guys can't just debit when on the 11th of September when I paid on the 3rd of September. Please refund bank charges. I am so disappointed this is bad service