1 reviews | Active since Mar 2009
Unauthorized debit orders on my Bank Account!!
<p>I have been a business banking client of Standard Bank for 12 years. Yesterday i saw a debit order transaction from a company called SENUA BUSINESS ENTERPRISE go through my account. I have no idea who the company is and i have not authorized the transaction.</p> <p>Upon further investigation on Hellopeter and the internet, i found that this company regularly debits random bank accounts *******ly and NOTHING is done about it. </p> <p>I called the Standard Bank call centre and spoke to 3 different people, and none of them could help me reverse the transaction. I was told that i should contact the ********* directly and ask him to return my money. ARE YOU SERIOUS STANDARD BANK????</p> <p>So a *********** raids my business bank account and STANDARD BANK can do nothing??? This is unbelievable!! How can Standard Bank allow people to ***** from their clients accounts and provide no assistance??? I was happy with Standard Bank before this incident, but all this has changed now because the bank cannot guarantee that my account is safe. I wish someone at Standard Bank could help because many other unsuspecting clients must be getting ****** by these ************.</p> <p> </p>
Good day Mahomed
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Mahomed
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
