MD
Muzi D

1 reviews | Active since May 2022

05 Oct 2024, 09:25

Unauthorized debit orders.

Standard bank is full of incompetence staff no matter how much you talk to them and explain to them about debit mandate check they will keep authourising them without your concern. I had to involve NCC last time for them to sort out this problem. I even had a meeting with them at branch level but still they all unauthorized debits. Now I must write to NCC again for them to sort out their stupidity

0
Replies (2)
Standard Bank
Standard Bank's reply05 Oct 2024, 09:29
Official
Dear Muzi, 

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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MD
Muzi D's update05 Oct 2024, 10:34
Reviewer Update
This is an automatic response. Every time I write about you, you send the same thing but nothing has ever been resolved