TK
TGal K

1 reviews | Active since Nov 2017

03 May 2018, 11:35

Unauthorized debit orders at Standardbank

Can Standard bank please investigate the unauthorized debit order "MULTID FORAANDG" that goes out without concert. R261 was debited out of my account and they helped me reverse it and told me the stop order system is not even guaranteed like really now. What security factor plays at Standard bank??? Please sort it out.

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Replies (2)
Standard Bank
Standard Bank's reply03 May 2018, 13:27
Official

Thank you for posting your comments.

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution consultant will contact you about the way forward.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply08 May 2018, 10:04
Official

Dear Tshepiso Tshepiso

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to already.

Kind regards

Clint Petersen

Complaint Resolution Centre

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