Unauthorized Debit Orders and Bank Charges

3 Debit order was deducted from my savings account on the 26th November 2015 , I went to Centurion Mall branch to reverse the debit orders , but the customer service told me they can sent a dispute and it will take 3 working days. only to find out on the 03rd December 2015 I went back to the branch after my money was not yet reverse and now I spoke to Joshua and he told me that he will Escalate the matter and it will take another 3days .Wow to talk about my Bank with bad service , they can not even protect my money .They giving me all sort of excuses about debit orders . I even logged a complaint with Standard bank complaint dept. on the internet and even they have not contacted me with feedback, but All I need is Standard Bank to reverse these debit orders and to protect my money in my account . I am so disappointed. Please Standard Bank take responsibility and be accountable when it comes to your Customers money . I hope someone can help me