UNAUTHORIZED DEBIT ORDERS

Unauthorized debit orders are rearing their heads again. You notify Standard Bank, they tell you to reverse and stop it yourself. You go ahead to reverse and stop them then they charge you a fee. Why would you charge a fee for a debit order that went off without a mandate... This looks like a scheme, you allow them to go off without any mandate, then when they are reversed you charge a fee for them, this is absurd. The reasons that are provided for stopping one make it look like you had a mandate in the first place but now you are disputing it. There was never a mandate so UNAUTHORIZED should be one of the reasons for stopping a debit order.