1 reviews | Active since Dec 2013
Unauthorized debit orders.
A few years back I had countless complaints with Std bank with regards to a unauthorized debit order by the name of SANBI of R99. After complaining over and over again Std bank got it to stop. Again this morning I was shocked enough to find that another unauthorized debit order of R99.00 from UPS NCONNUPS15 has made its way to my bank account. How does your bank allow all of this? How am I supposed to trust you guys with my money when you approve unauthorized debit orders on my account? because it can't be that you guys can't pick illegitimate debit orders if that's the case then I will rather close my account and move somewhere cause this is really ridiculous.
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
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We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
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Best regards,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
