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Puleng M

1 reviews | Active since Sept 2017

09 Jul 2018, 12:39

Unauthorized debit orders

Standing back you are a ****ed up bank,you don't care about your clients. I have escalated unauthorized debit orders but it doesn't look like my problem will be resolved. Hassen Zeenath was not helpful,I tried calling her few times and left voicemail but she did not call me back. Itumeleng Ntsene asked me to fill in the same I filled in at the back and I did but she's not updating me about anything. I am not sure how I feel right now. STANDARD BANK CAN I HAVE MY MONEY THEN CLOSE MY STANDARD BANK ACCOUNT BECAUSE I AM NOT A VALUED CLIENT!!!!

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Replies (1)
Standard Bank
Standard Bank's reply09 Jul 2018, 13:05
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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Best regards,