ND
Nozipho D

1 reviews | Active since Aug 2012

12 Nov 2019, 10:27

Unauthorized debit order from Standard Bank Revolving credit loan

Standard Bank keeps debiting my account even my account is full paid and I also received a letter from Standard bank for account closer. This is thing is costing me too much to reverse the debit order and stop the debit order. It will also affect my credit scoring.

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Replies (2)
Standard Bank
Standard Bank's reply13 Nov 2019, 04:04
Official
Hello Nozipho
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply20 Nov 2019, 08:21
Official
Dear Nozipho

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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