TB
Tasneem B

1 reviews | Active since Aug 2020

01 Sept 2022, 14:27

Unauthorized debit order

Standard bank vehicle finance as debit my account after they have already received payments!!! This is ridiculous I want a refund!

0
Replies (3)
Standard Bank
Standard Bank's reply01 Sept 2022, 14:28
Official
Hi Tasneem

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
TB
Tasneem B's update01 Sept 2022, 14:41
Reviewer Update
When can I receive feedback? I want a consultant to call me and explain *** you guys decided to debit my account of almost R800!!!!!!!!!!!!!
Standard Bank
Standard Bank's reply01 Sept 2022, 15:21
Official
Hi Tasneem

Thank you for bringing your concerns to our attention. 

Your concerns have been escalated to our management team. 

We appreciate your support and loyalty.  

Standard Bank Help Centre
 ***