OM
Onica M
1 reviews | Active since Mar 2009
23 Sept 2015, 21:53
unauthorized debit order
I have not had funds in my bank account due to being unemployed, but I recently had a friend deposit me R1200, I then used R700 of that money, but then something strange happened this week, a debit order of R75.00 went off on my account, it's registered as a standard bank funeral cover, and yet I have not authorized such. So now Standard bank just simply went into my bank account and took what they were not supposed to take. Please put back my money, I don't want to say reverse the charge because I know you guys charge for reversed debits. I hope this will be resolved speedily.
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Replies (1)Standard Bank's replyOfficial
25 Sept 2015, 14:32Hello onica,
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply25 Sept 2015, 14:32
Official
Hello onica,
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
