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Sibahle S

1 reviews | Active since Jun 2018

07 Jun 2018, 11:17

Unauthorized debit order

R89 was deducted on my account without my authorization. Standard bank can reverse but cannot give me details about the company that deducted my money, if they check the info I will be charged a R55, this is unbelievable, I expect my account to be in safe hands and my bank account details not to be given to anyone, quiet surprise

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Replies (3)
Standard Bank
Standard Bank's reply07 Jun 2018, 15:10
Official

Dear Sibahle Sobele

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We greatly appreciate your continued support.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply08 Jun 2018, 11:38
Official

Thank you for allowing us the opportunity to look into your matter.

An email response was sent to you today 08 June 2018.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply08 Jun 2018, 11:38
Official

Thank you for allowing us the opportunity to look into your matter.

An email response was sent to you today 08 June 2018.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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