SK
Snowwhite K

1 reviews | Active since Aug 2022

26 Jul 2024, 16:29

Unauthorized debit oder

Good day all I was at standard bank Southgate mall this morning to report an ongoing debit order of R280 every month That teller told me that they have blocked it and that they can't do a reversal on the debit order Please advise on steps to take I'm a pensioner dependent on the grant and can afford to lose money with unknown debit orders Debit oder details are as follows Standard Bank: Debit Order R280.00 NP_LEGAL1 DCPRD00012MQK***; from ***. 2024-07-26 Query?***

0
Replies (3)
Standard Bank
Standard Bank's reply26 Jul 2024, 16:46
Official
Dear Snowwhite

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply27 Jul 2024, 13:29
Official
Dear Snowwhite

Our team unsuccessfully attempted to call you.

Please let us know the best time to reach you.

Eagerly awaiting your reply

Kindest regards
Standard Bank Hello Peter Team 
*** 


Standard Bank
Standard Bank's reply27 Jul 2024, 16:10
Official
Dear Snowwhite 

We apologize; there might have been a network issue. The line was cut.

Please let us know what time works best for you to hear from us on Monday.

Eagerly awaiting your reply.

Kindest regards
Standard Bank Hello Peter Team 
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