AM
Ashley M

1 reviews | Active since May 2016

01 Jun 2017, 13:50

Unauthorized debit

<p>Hi. I would like to report a case of ***** as there was an unauthorized debit on my account. I went into the branch to reverse this debit and I should receive my money soon, however I have noticed that when I googled this company, I found that they have been doing this to to many other clients from other banking institutions as well. It seems that this has been going on for years. Please advise on the steps to follow in order to report this "ghost" company and how can these unauthorized debits be avoided in future?</p>

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Replies (2)
Standard Bank
Standard Bank's reply02 Jun 2017, 06:47
Official

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Best regards,

Standard Bank
Standard Bank's reply05 Jun 2017, 08:33
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 05 June 2017.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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***

Best regards,