Unauthorized Debit

29/02 Debit of account for R700 .I am not aware of this company nor have I given them authorization to debit.On calling the Call center and being put through the ***** division I was told there is nothing they can do all they can do is provide me a contact number for me to call and request the company to return my money.The consultant aeven agreed you can see this was a shady transaction and looks ********** but yet again said nothing can be done,I cannot accept Such a big bank is unable to do something the thing is no one is interested.As a customer it is my right to have the debit reversed especially if I have not given permission for my card to be debited.It feels like Standard bank is just interested in taking our money and not being responsible for the wrong doing.After insisting to the consultant I really Am not aware of this she implies I was lying as no transaction can be done without me saying so I was really upset with this unprofessional behavior.I feel that There was no time taken to resolve this they just wanted to dump it on me How many others are they doing this to.I would also think if a bank is not safe guarding your interest is it really the bank to be banking with.I am really disappointed with the service never expected this I really do hope that there is someone who will go beyond the call of duty to assist us loyal customers