ZN
Ziyanda N
1 reviews | Active since Apr 2024
19 Apr 2024, 21:34
Unauthorized credit inquiry
A credit enquiry done by Standard Bank Powercurve is reflecting on my credit report. I did not cencent to this! nor do I have any knowledge of it or why it has been done. I have been a happy and loyal customer of Standard Bank for over 10 years, imagine my shock and confusion seeing a hard inquiry from Standard Bank on my credit report. I need someone to contact me please with an explanation of why and how this has happened.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
20 Apr 2024, 08:07Dear Ziyanda,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply20 Apr 2024, 08:07
Official
Dear Ziyanda,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
26 Apr 2024, 12:55Dear Ziyanda,
Our team would like to thank you for taking our call.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
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Our team would like to thank you for taking our call.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
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Standard Bank's reply26 Apr 2024, 12:55
Official
Dear Ziyanda,
Our team would like to thank you for taking our call.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
Our team would like to thank you for taking our call.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***